Welcome to Wired Up Solutions (“Wired Up Solutions,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, wiredup-solutions.com, and describe the general terms applicable to inquiries about and purchases of our services.
By accessing or using our website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the website.
These website terms do not replace a separate written proposal, installation agreement, service agreement, or other contract signed by you and Wired Up Solutions. Where a signed agreement conflicts with these general terms regarding a specific project, the signed agreement will control to the extent stated in that agreement and permitted by law.
1. Services Provided
Wired Up Solutions provides residential and commercial low-voltage technology services, which may include:
- Structured cabling and network infrastructure
- Wired and wireless networking, Wi-Fi, and fiber optic solutions
- Security camera systems and video surveillance
- Access control systems
- Audio/video systems and multi-room entertainment
- Smart home technology and automation
- Climate control technology and related integrations
- Equipment installation, configuration, troubleshooting, and technical support.
The availability, scope, specifications, and pricing of services depend on the project requirements, property conditions, equipment selection, and any applicable written proposal or agreement. Descriptions on our website are for general informational purposes and do not constitute a guarantee that a particular service, product, or configuration will be suitable for every property or application.
2. Website Use
You agree to use our website only for lawful purposes and in a manner that does not interfere with its operation or another person's use of it. You must not:
- Use the website for fraudulent, unlawful, or misleading purposes.
- Attempt to gain unauthorized access to our website, systems, accounts, or data.
- Introduce malicious software or attempt to disrupt website functionality.
- Copy, scrape, distribute, or exploit website content in violation of applicable law or our rights.
- Submit false, misleading, or unauthorized information through our contact forms.
We reserve the right to restrict access to the website when reasonably necessary to protect its operation, security, or users.
3. Quotes, Estimates, and Proposals
Any estimate, quote, or proposal we provide is subject to the scope, assumptions, exclusions, pricing, and validity period specified in the applicable document. Unless expressly stated otherwise in writing:
- Estimates are based on the information available at the time they are prepared.
- Final pricing may change if the requested scope, equipment, site conditions, or project requirements change.
- Additional work outside the approved scope may require a written change order or other written approval.
- A website inquiry or preliminary estimate does not create a binding commitment to perform work.
- Project scheduling and start dates are subject to confirmation.
- A proposal becomes binding only when accepted in the manner specified in that proposal or otherwise agreed by the parties.
4. Pricing and Payment
Service pricing, deposits, payment milestones, taxes, equipment costs, and other charges will be described in the applicable proposal, invoice, or written agreement.
Customers agree to pay amounts due in accordance with the payment terms specified in those documents.
Unless otherwise agreed in writing, additional work requested by a customer, work required because of unforeseen site conditions, or work resulting from changes to an approved design may incur additional charges.
Any late fees, collection costs, suspension rights, or other payment remedies will apply only as provided in the applicable agreement and permitted by law.
5. Customer Responsibilities
Customers are responsible for providing accurate project information and reasonable access to the property and equipment necessary to perform authorized work.
Depending on the project, customer responsibilities may include:
- Providing access to relevant rooms, network equipment, utility areas, and installation locations.
- Obtaining property-owner, landlord, homeowners' association, or other necessary approvals.
- Identifying known hazards, concealed utilities, existing wiring issues, or relevant property restrictions.
- Providing required electrical power, internet connectivity, network credentials, and compatible equipment where applicable.
- Maintaining appropriate account ownership and administrator access for installed systems.
- Backing up relevant data and protecting existing equipment before installation or maintenance.
- Keeping pets, occupants, and other potential hazards clear of active work areas.
Customers should not share passwords, alarm codes, or administrator credentials through public website forms or unsecured communications. When credentials are necessary for a project, they should be provided through an appropriate agreed-upon method.
Delays caused by lack of access, incomplete information, unavailable equipment, or other customer-controlled circumstances may affect project scheduling and costs, subject to the applicable agreement.
6. Installation Conditions and Existing Infrastructure
Installation work may be affected by conditions that cannot be fully determined before work begins, including concealed wiring, inaccessible pathways, structural obstructions, outdated equipment, damaged cabling, code deficiencies, or incompatible third-party devices.
If unforeseen conditions materially affect the work, we may notify the customer and discuss revised scope, pricing, or scheduling before undertaking additional chargeable work, except where immediate action is reasonably necessary to address a safety issue and is legally permitted.
We will perform authorized work with reasonable care and in accordance with applicable requirements governing the services we undertake.
Unless specifically included in the written scope, services do not automatically include structural repairs, painting, drywall restoration, hazardous-material remediation, major electrical work, permitting, or correction of pre-existing deficiencies.
7. Equipment, Products, and Manufacturer Warranties
Projects may include equipment supplied by Wired Up Solutions or purchased separately by the customer.
Product availability, pricing, compatibility, specifications, and delivery schedules may change based on manufacturer or distributor conditions.
Third-party equipment may be subject to the manufacturer's own warranty, licensing terms, return policy, and support requirements. Those terms are controlled by the applicable manufacturer or provider.
Any workmanship warranty offered by Wired Up Solutions will be governed by the applicable written proposal, service agreement, or warranty document.
Nothing in these Terms and Conditions excludes or limits any warranty or consumer right that cannot lawfully be excluded or limited.
8. Networking, Wi-Fi, and Internet Services
Network and wireless performance depend on many factors, including internet service quality, building construction, interference, equipment capabilities, network congestion, device compatibility, and service-provider limitations.
Although we may design and install systems intended to improve connectivity, we cannot guarantee uninterrupted internet access, a specific wireless speed throughout a property, or performance that depends on third-party infrastructure beyond our control.
Internet connectivity, public network availability, and services provided by internet service providers are outside our direct control.
Customers remain responsible for their internet service accounts, subscriptions, and compliance with their providers' terms.
9. Security Cameras, Access Control, and Monitoring
Security cameras, access control systems, alarms, and related technologies may assist customers in monitoring property and managing access. They do not eliminate the risk of theft, intrusion, property damage, injury, or other incidents.
Unless expressly agreed in a separate written contract, Wired Up Solutions does not provide continuous security monitoring, emergency response, law enforcement services, or a guarantee that a security incident will be prevented or recorded.
Customers are responsible for determining and complying with applicable laws concerning video recording, audio recording, surveillance notices, employee monitoring, privacy, access permissions, and retention of recordings.
Customers must ensure that systems are installed and used only in locations and for purposes they are legally authorized to monitor.
System performance may depend on power, network connectivity, storage capacity, device configuration, subscriptions, cloud services, and manufacturer support. We do not guarantee uninterrupted recording, retention, remote access, notifications, or availability of third-party platforms.
10. Smart Home, Audio/Video, and Third-Party Integrations
Smart home, audio/video, climate control, and other connected systems may rely on third-party applications, cloud platforms, wireless networks, software updates, subscriptions, or manufacturer services.
We are not responsible for outages, discontinuation of third-party services, manufacturer policy changes, software defects, or compatibility changes outside our reasonable control.
Where an integration depends on third-party technology, continued functionality may require updates, replacement equipment, new subscriptions, or additional configuration work.
Unless expressly included in a written agreement, ongoing software administration, subscription fees, remote monitoring, and continuing technical support are not included automatically in an installation.
11. Scheduling, Delays, and Cancellations
Project dates and completion estimates are based on the information and circumstances known when scheduling occurs.
Delays may arise from equipment availability, shipping, site readiness, weather, permitting, third-party services, unforeseen installation conditions, or events beyond our reasonable control.
If a delay occurs, we will make reasonable efforts to communicate material changes to the customer.
Cancellation, rescheduling, refund, restocking, and deposit terms will be governed by the applicable proposal, service agreement, and applicable law. Nothing in this section waives any mandatory cancellation or refund right.
12. Limitation of Liability
To the extent permitted by applicable law, Wired Up Solutions will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from the use of our website or the performance of services, including loss of profits, loss of business opportunities, loss of data, or business interruption.
This limitation does not apply where such damages cannot lawfully be excluded or limited.
For project-related claims, any additional limitations of liability will be governed by the applicable written agreement, if any, and applicable law.
Nothing in these Terms and Conditions excludes liability for fraud, willful misconduct, or other liability that cannot lawfully be excluded or limited.
13. Indemnification
To the extent permitted by law, customers are responsible for claims arising from their unlawful use of installed systems, unauthorized surveillance, infringement of third-party rights, or material breach of an applicable agreement.
Nothing in this section requires a customer to indemnify Wired Up Solutions for our own negligence, willful misconduct, or other liability where such an obligation is prohibited by law.
Any additional indemnification obligations must be expressly stated in an applicable written agreement.
14. Intellectual Property
Unless otherwise stated, website text, graphics, logos, photographs, designs, and other content associated with Wired Up Solutions are owned by or licensed to us and are protected by applicable intellectual property laws.
You may view and print website content for personal, noncommercial use. You may not reproduce, modify, distribute, publish, or commercially exploit our content without prior written permission, except as permitted by law.
Third-party names, trademarks, logos, and product references remain the property of their respective owners.
Ownership and permitted use of project drawings, custom designs, configuration files, documentation, and other project deliverables will be determined by the applicable written agreement and applicable law.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which describes how we collect, use, disclose, and protect personal information.
You can review the Privacy Policy at: wiredup-solutions.com/privacy-policy.html
Where these Terms and Conditions and the Privacy Policy address different subjects, each applies to its respective subject matter.
16. Third-Party Links
Our website may contain links to manufacturer websites, software providers, suppliers, and other third-party resources.
We provide these links for convenience only. We do not control and are not responsible for third-party websites, their content, their availability, or their terms and privacy practices.
Accessing third-party websites is at your own discretion and subject to their applicable terms.
17. Governing Law and Disputes
These Terms and Conditions will be governed by the laws of the State of Colorado, without regard to its conflict-of-law principles, except where another law must apply.
Any dispute concerning these website Terms and Conditions will be handled by a court of competent jurisdiction, subject to applicable law.
Project-specific disputes may be governed by additional terms in a separately executed proposal or agreement.
Nothing in this section limits rights or remedies that applicable law requires us to preserve.
18. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, business practices, website functionality, or applicable law.
Updated terms will be posted on this page with a revised “Last Updated” date.
Changes apply prospectively unless otherwise permitted by law. Updates to website terms do not automatically modify a separate signed agreement governing an existing project.
Your continued use of the website after revised terms are posted constitutes acceptance of those revised terms to the extent legally permitted.
19. Severability and Waiver
If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
A failure to enforce any provision does not constitute a waiver of our right to enforce it later.
20. Entire Agreement
These Terms and Conditions govern general use of our website. They do not constitute a comprehensive installation, construction, service, or maintenance contract.
Any project-specific scope, pricing, payment schedule, warranty, cancellation policy, or other contractual commitment will be governed by the applicable written agreement between Wired Up Solutions and the customer.
21. Contact Information
For questions about these Terms and Conditions or our services, contact:
Wired Up Solutions
Website: wiredup-solutions.com
Mailing Address: 1001 Bannock Street, #732, Denver, CO 80204
Phone: 719-662-8564
You may also contact us through our website: wiredup-solutions.com/contact.html
Thank you for choosing Wired Up Solutions for your residential and commercial technology needs.